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How it works

From a box on a shelf to a page in a pocket.

Two sides, one permanent ID. Manufacturers publish once; customers scan forever.

For the manufacturer
  1. 01Create the productName, model, photo. An ItemDocs ID is generated instantly.
  2. 02Add contentManual PDF, videos, Start Here, guides, FAQs, troubleshooting, warranty, spare parts, support. Translate it into up to ten languages.
  3. 03PublishNothing is public before you say so. Drafts stay private, and every save keeps the previous version.
  4. 04Download the QRSVG, PNG or print PDF. A built-in scan test decodes the artwork before you print.
  5. 05Print it on the product or boxMinimum 20 mm, ID underneath as a fallback.
  6. 06ShipThe QR never changes. Update anything, any time.
  7. 07UnderstandSee QR scans, searches, video completion and what customers can’t find. Export it as CSV.
For the customer
  1. 01ScanAny camera app. No download, no account.
  2. 02Product identifiedBrand, model and ID confirmed in the header.
  3. 03Start HereThe ideal first-use journey, with the setup video.
  4. 04Find the answerSearch, troubleshooting, guides, FAQs, manual.
  5. 05Warranty and supportStructured terms and one-tap service contacts.
Try the demo page ↗
Light
Server-rendered and cached, no app, no hero video — built to load fast on a phone signal.
Permanent
Archived and discontinued products keep their URL. No dead QR codes.
No login
Customers never create an account or install anything to read a page.
Indexable
Brand + model + manual searches can land on your page — or not, your choice.