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Every product gets an ItemDocs ID

Everything about your product.
One scan away.

ItemDocs gives every product a digital home for manuals, guides, videos, warranty, FAQs and support. Customers scan. Nothing to install, nothing to sign up for.

One product free, forever. No card required.
ID‑K7M4X9Scan for ItemDocs
Built forConsumer electronicsKitchen appliancesSmart homeTools & machineryFurniture & lightingFitnessAutomotiveToys
How it works

Scan the box. Everything, on one page.

  1. 01 Product
  2. 02 Scan
  3. 03 ItemDocs
Manual v2.1
Updated, same QR
Change content without reprinting.
Troubleshoot
Error light flashing
Step-by-step guided fix.
Setup
Video on the page
No app, no account.
Warranty
2 years
Structured terms, not a PDF hunt.

Box → Manual → Warranty card → Setup sheet → Support number → Website → YouTube → FAQ.

Product → Scan → ItemDocs.

No account. No app. No searching.

The ItemDocs page

Not a folder of PDFs. What they need, right now.

Start Here, guided troubleshooting, searchable FAQs, structured warranty and one-tap support — in the order a customer actually needs them.

Start Here

The ideal first-use journey, not page one of the manual.

  1. 01Unbox and remove all packaging
  2. 02Check the contents
  3. 03Connect the power
  4. 04Complete setup
  5. 05Watch the 2‑minute setup video
  6. 06You’re ready to use it
Troubleshooting

What’s wrong?

Won’t turn onError light is flashingWi‑Fi won’t connect

Pick the symptom, follow the steps, and reach support in one tap if it’s still not fixed.

Search
filter
  • GuideHow to clean the filter
  • FAQHow often should I clean the filter?
  • VideoCleaning the filter · 1:40
Warranty
2 years

Duration, coverage and exclusions as structured data — not a scanned PDF. The full terms stay one tap away.

Languages

Their language, same QR.

Publish the page in up to ten languages with a built-in translation workflow. Customers switch language on the page; anything not yet translated falls back to your default language.

Videos · How‑To · FAQs

Watch it, don’t read it.

Unboxing, setup and how‑to videos play on the page, with captions. Step-by-step guides with photos. FAQs and a search that also looks inside your PDF manuals.

The ItemDocs ID

Print it once. Change everything else.

The QR encodes a permanent URL, not the content. Update the manual, swap the video, add a recall notice — the code on the box keeps working.

Format

Six characters. No O/0, I/1 or L, so it reads correctly on a label and over the phone.

Fallback

Scratched code? Type itemdocs.com/i/ and the ID printed under it. Archived products keep their page, so their QR codes keep working.

ID‑K7M4X9
itemdocs.com/i/K7M4X9
SVGPNGPrint‑ready PDFScan test before print
An air fryer on a kitchen counter next to its box; a hand holds a phone up to the QR label on the box.
SCAN FOR ITEMDOCS · MANUALS · GUIDES · WARRANTY · SUPPORT
For manufacturers

Create. Publish. QR. Understand.

One place to manage product information, one permanent destination for customers, and the first honest measurement of what they struggle with.

What are customers looking for?

Sample data
Setup
30%
“clean filter”
18%
Warranty
11%
“E4 error”
8%
No answer found
6%
Content gap
142 searches for “reset”. No guide exists.
Example of a gap report from unanswered searches
Create guide
Print less

One insert. Not a booklet in twelve languages.

A single QR label replaces the manual, the warranty card and the setup sheet. Update anything without a reprint.

Scale

CSV in. QR codes out.

Import your catalogue from CSV or Excel, then download every QR as SVG, PNG and print-ready PDF in one ZIP, with a CSV of product → ID → URL for the packaging team.

Pricing

Priced by products. Never by scans.

A million scans is success, not a bill. Your first product is free forever.

Free
$0
forever
1 product
Every page module, QR format and analytics view · Team roles, 10 languages, CSV/Excel import · 250 MB of file storage
Start free
Starter
$29
per month
10 products
Everything in Free · Up to 10 products · 5 GB of file storage
Choose
GrowthPopular
$99
per month
50 products
Everything in Free · Up to 50 products · 25 GB of file storage
Choose
Enterprise
Custom
priced per contract
More than 1,000 products
More than 1,000 products · Unlimited file storage · Custom contract and onboarding help
Talk to sales

Business (250 products) and Pro (1,000) tiers are on the full pricing page. Every plan includes every feature; plans differ by product count and file storage. Variants with identical documentation count as one product. Archived products keep their URL and don’t count. Prices may change before online payments launch.

Security & trust

Your content. Your customers’ privacy.

Nothing public before publish

Drafts and hidden content are private. Only what you publish is on the page.

Customers stay anonymous

No account and no cookies to read a page. Analytics use daily-rotating hashes and store nothing personal. Only customers who choose to register a product share their details — with you.

You own the data

Export products, IDs and every content module as JSON, and analytics as CSV, at any time. Delete content or your whole organisation.

Built carefully

HTTPS everywhere, validated uploads, rate limits, tenant isolation on every query, team roles and an activity log of who changed what.

Give every product
a digital home.

Under five minutes to your first scan.