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For manufacturers

Print less. Support less. Learn more.

One place to manage product information, one permanent destination for customers, and the first honest measurement of what they struggle with.

Cost
One insert instead of a booklet in twelve languages.
Less printing, paper and packaging; no reprints when documentation changes.
Support
Fewer “where is the manual?” tickets.
Start Here, guided troubleshooting and searchable FAQs answer before customers call.
Experience
Onboarding that feels like your brand.
Your logo, accent colour and support details, in up to ten languages — recognisably yours, hosted by us.
Intelligence
Know what customers actually struggle with.
QR scans, searches, unanswered searches, content opens and how far people watch your videos, per product. Export it as CSV.

Built for catalogues, not one-offs.

  • Bulk QR export: a ZIP with SVG, PNG and print-ready PDF per product, plus a CSV index
  • CSV and Excel import, and new products that copy an existing product’s content
  • Structured modules: Start Here, guides, FAQs, troubleshooting, warranty and registration, specs, spare parts, accessories, support, updates
  • Pages in up to ten languages with a translation workflow
  • Revision history on every save, an activity log, and team roles with invitations
  • A decode-verified scan test and print approval before codes go to packaging
  • Archived and discontinued products keep their page, with a replacement product link
The ItemDocs Console content-gaps list: searches customers made that found nothing — “reset” on the Air Fryer AF‑500 searched 230 times, “spare blade” on the Blender BX‑200 112 times — each with a Create guide button.
The real Console, with the demo brand’s data: searches that found nothing become a to-do list.

Migrating existing manuals?

Import your catalogue from CSV or Excel yourself, or talk to us about help structuring existing manuals into modules and generating QR codes.

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